Unlike anything we have seen in our recent memory, the impact of the COVID-19 pandemic on our collective physical, mental, and economic health has been devastating. As many of the nation’s businesses shut their doors, voluntarily or by government mandate, there are some businesses, considered “essential” that have remained open to preserve our country’s critical supply chain. Danlee Medical Products is one of those “essential” businesses that is and has been here from the start of this pandemic, ensuring we keep the medical supply chain moving forward. Although challenging, with the exceptionally high demand of products and the new allocation rules and restrictions placed on us by our vendors, we are here doing our best to assure we supply our healthcare workers and facilities with the products they need to keep themselves and their patients safe.
Danlee has had to completely shift our focus from our core business of cardiology supply to the personal protection products that have become extremely high in demand and difficult to find. While the focus of our products may have changed what has not changed is the focus and commitment of our Danlee staff; coming together to make it happen, even if making it happen means working twelve to fifteen-hour days, seven days a week. With so much amazing feedback from our customers, it keeps us going strong to do what we do, so that you can keep doing the amazing job to get us through and past this! Here’s just a few:
“It was like Christmas morning when I saw the UPS guy with the boxes!”
- Chris D. from Rochester, NY
“You guys have been so great, supportive, and prompt. Thanks for your work during this period. Appreciate it. Stay healthy.”
- Rosanna V. from Alexandria, VA
“We really appreciate you helping us out of a jam and we will be back to order from Danlee Medical. Thank you, thank you, thank you!”
- Marcia G. from Buffalo, NY
“Your customer service is amazing!”
- Amir from Sacramento, CA
“I wanted to thank you for your help and your patience in aiding us in fulfilling this much needed order. It has not gone unnoticed among staff. We're breathing a little easier down here.”
- Daniel S. from Cherry Point, NC
Thank you all so much for allowing us to serve and support you throughout this!
Our commitment to service has not wavered, and is, as always one of our top priorities. We’ve boldly chartered unfamiliar territory, doing our due diligence, researching new avenues for hours to obtain product while safeguarding the quality our customers have come to expect. We’re fielding countless phone calls daily from desperate customers looking for PPE products, and though we are able to help some to get what they need, for others we have had to deliver the heartbreaking news that we may not be able to help. That said, Danlee is also doing our very best to be fair and even-handed with the distribution of products when filling orders, especially with the new allocation rules and restrictions placed on the industry. The Danlee Family remains responsive, supporting those who have the courage to change course when needed while genuinely caring about our customers, company, and each other all of the time and without exception.
Our personal and professional lives have been changed in ways that we cannot yet fully understand, making it more important than ever to do the right thing. Danlee Medical remains committed to leading by example during this crisis, delivering exceptional customer service and products with integrity and above all humanity. Danlee has been fortunate to be at the forefront of navigating the new normal, proudly serving our customers, the businesses and institutions that people rely on in everyday life, helping to make it possible for our country to get through and past this. Every tragedy evolves over time and like every crisis, the COVID-19 emergency had a beginning, has a middle, and will have an end. Danlee Medical will be by your side, as always, to partner with and support you throughout this arduous journey. We’re all in this together and nobody beats our heart! #weareinthistogether # #essentialbusinesses #thenewnormal #togetherwearestronger #byyourside #ourcustomers #supportyou #heartbeats #medicalsupplies #medicalproducts #medical #medicalsupplychain #preserve