FAQs: Shipping Information

Question: How do you handle orders outside the USA?

We ship to any location around the world. These orders are handled the same as all other orders and are shipped in the least expensive way possible to save on freight cost to our valued customers (unless specific shipping methods are requested by the customer). We participate with United Postal Service (UPS), Federal Express (FedEx) and the United States Postal Service (USPS). We do not participate with DHL. 

Question: Can I ship to APO/FPO addresses?
Yes. Danlee ships to APO/FPO addresses via the United States Postal Service (USPS). 

Question: What is the charge for rush or overnight delivery?
You will only be charged for actual shipping charges as published by the carrier, plus normal routine handling fees. We do not charge any type of expedite fees. 

Question: What will be the cost of my shipping?
Shipping cost will vary depending on the size and weight of your order, as well as where you are located. If you are ordering on-line you will get an estimated shipping charge when you proceed to check out. IMPORTANT: This is only an estimate! When you order on-line our shiping portal does not know how your order will be packaged so the estimate is strictly based on product weight alone. Some carriers will also add additional fees for residential and rural deliveries. Our shipping department takes great pride not only in packaging your order securely to reduce damage, but also in how they package orders as to reduce shipping cost to you. You may also call one of our helpful Customer Service Specialists at 1-800-433-7797 for an exact cost to ship your order.

 

Question: Will you ship my product to my home?
Yes. We provide ship to any location that United Postal Service (UPS), Federal Express (FedEx) or the United States Postal Service (USPS) will deliver to. As noted above, carriers may charge a small residential/delivery area surcharge to rural locations.